Frequently Asked Questions

CaseLocker is built on an open API so custom integrations are only limited by the capabilities of your case management system. We are currently working with multiple vendors (FileVine, Litify, SmartAdvocate, Neos) to develop “out of the box” integrations. We are happy to assist with any integrations.

We are working with these vendors to provide a more streamlined submission experience but have worked with them on many litigations and can provide the electronic data and documents in a format that can be easily submitted to administrators.

CaseLocker is designed to streamline communication and data collection for your clients and is meant to supplement your existing systems with integrations. It is designed to do that one thing and do it well.

Your firm’s CaseLocker instance can be set up in less than a day!

CaseLocker provides a comprehensive overview of all case-related activities—from latest updates to approaching deadlines — ensuring everything is accessible in one central location for your clients. This organization promotes efficiency and drastically reduces the risk of missing critical information or deadlines, helping legal professionals stay ahead in their practice. 

Yes! The CaseLocker App is white-labeled to your firm and will be available for download in the App Store or Google Play after approval. Once installed on a smartphone, your clients will have on-demand access to the status of the case, the ability to send and receive messages, and to view, download and upload documents and other materials. All CaseLocker communication is encrypted, ensuring the confidentiality and security of sensitive information.

The CaseLocker form builder allows you to create forms to send electronically to your clients for completion. Our easy-to-use form builder allows your firm to collect all types of data from your client, from initial questionnaires to Court required discovery documents (Plaintiff Fact Sheets, Census Forms, Polls, Etc).

CaseLocker partners with DocuSign to give you the best state-of-the-art eSignature solution. You can create your eSignature documents using our template builder to send documents for eSignature. Once documents are signed and returned, the PDF version is available to download immediately and the status of the document in CaseLocker is automatically changed to show that the document has been e-signed. Additionally, users can set notifications to notify them when a document has been e-signed.  

Additionally, CaseLocker offers an in-house signature option at no charge.

Our team is prepared to support you efficiently in completing and submitting the PFS and other forms ordered by the Court. Your firm can be up and running in CaseLocker in no time, with templates ready for you to send out directly to your clients to complete in our secured easy sign-in CaseLocker Client Portal.

CaseLocker has been successfully implemented in Camp Lejeune, 3M Earplugs, CPAP, Abbott Baby Food Recall, and Abilify. Our team also has extensive experience with quickly and efficiently importing data from CaseLocker to submission portals such as MDL Centrality for several litigations.

In order for a Contact to log in, they must have an email, or a SMS/text enabled phone number. To log in, the Contact will receive a link that goes to your CaseLocker subdomain and enters their email or phone number. CaseLocker will then send an email or text to the Contact with a link to sign in. There are no passwords for clients to enter, and no user management required, making it a fast & safe process.

The cost of CaseLocker will vary depending on what you use it for. Contact us and we would be glad to help you figure out which services fit best for your organization and give you a quote and set you up with a demo right away.

The Contact is the individual that signs in to CaseLocker to complete forms. This would be the client or their representative.

In order for a Contact to log in, they must have an email, or a SMS/text enabled phone number. To log in, the Contact will receive a link that goes to your CaseLocker subdomain and enters their email or phone number. CaseLocker will then send an email or text to the Contact with a link to sign in. There are no passwords for clients to enter, and no user management required, making it a fast & safe process.